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Every chiropractic website has a conditions we treat page. Most of them should not.

Ahpra's guidance says a list of conditions is often misleading, because a list carries no information about how the treatment assists. That single sentence invalidates the most common page on Australian chiropractic websites, and there is a version that works.

The page nearly everyone gets wrong

You can talk about conditions. You cannot list them.

Ahpra's chiropractic advertising examples are explicit that a list of health conditions is often misleading, because a list does not include enough information on how chiropractic treatment can assist with the conditions listed. The corrected example the Board offers replaces a list including asthma with a single specific line about managing muscular tension often associated with asthma.

So the rule is not that conditions are forbidden. It is that a bare list is, because a list implies treatment of the condition itself rather than of the musculoskeletal aspects amenable to manual therapy. A page that takes one condition, explains honestly what chiropractic care addresses within it and what it does not, is both compliant and considerably more persuasive than a wall of links.

Two ways to build the same page

The conditions page, rebuilt.

The standard version

  • A grid of thirty conditions, each linking to a thin page.
  • Headline claims relief or resolution of the condition itself.
  • Patient stories describing symptoms and outcomes.
  • An offer banner reading limited time only.
  • Dr Chen, with no profession stated.

The version that survives

  • One condition per page, written properly, with the musculoskeletal component named.
  • States what manual therapy addresses within the condition, and what it does not.
  • Non clinical comments only: parking, reception, how easy booking was.
  • An offer with the price, and terms linked directly and findable.
  • Dr Chen (chiropractor), every time the title appears.
What the page still has to do

Compliant is not the same as convincing.

Removing the unlawful material leaves a gap. These are the things that fill it, none of which touch a clinical outcome claim.

Explain the second visit before it happens
Patients arriving on a discounted first visit frequently do not know a report of findings is coming, or that it may carry a fee. Saying so on the landing page loses a small number of bookings and materially improves the conversion rate at the gate that matters.
Be specific about imaging
Chiropractors take and interpret their own X-rays, under state radiography licensing and the ARPANSA code of practice. Explaining when imaging is and is not indicated, and what it costs, addresses a real and widespread patient suspicion directly.
Show the practitioners as people
Registration details, where they trained, how long they have practised. Ahpra permits factual information about qualifications and experience. What it prohibits is comparative claims about skill, so state the facts and let them stand.
Answer the vaccination question if you are asked it
The Board's position statement requires that chiropractors not display or promote anti vaccination material, and a Victorian practitioner was suspended for six months in 2021 for breaching it. Clinics are occasionally asked where they stand. A short factual statement is better than silence.
Publish the full price, not just the instalment
Ahpra's guidelines name stating an instalment amount without the total cost as a potential breach. Pre-paid packs and care plans are advertised widely in Australian chiropractic, and both the pricing convention and the compliance risk are the same behaviour.
The care plan tension nobody writes about
The economics that make a chiropractic patient valuable are care plans and pre-paid visit packs. Section 133 makes it potentially unlawful to advertise in a way that encourages a person to attend periodic or regular appointments where there is no clinical indication, and the guidelines name contracting for future services specifically. The Board's own duration and frequency of care fact sheet requires that a proposed number of visits be appropriate, necessary, and not arbitrary or excessive. This is a genuine tension in the business model, and pretending it does not exist is how clinics end up with advertising they cannot defend.
Straight answers

Questions clinic owners actually ask

Can a chiropractic website list the conditions it treats?
Not as a bare list. Ahpra's chiropractic advertising examples state that using a list of health conditions is often misleading, because a list does not carry enough information about how chiropractic treatment can assist with the conditions named. The workable approach is one condition at a time, with the musculoskeletal component identified specifically and the role of treatment not overstated. The Board's own corrected example replaces a list containing asthma with a line about managing muscular tension often associated with asthma.
Can a chiropractor use the title Dr on a landing page?
Yes, provided the profession is stated every time it appears. Ahpra's chiropractic examples show Dr McKenzie has spent 10 years as a health practitioner being corrected to Dr McKenzie (chiropractor). The requirement is not a footnote or an about page disclosure, it applies at each use of the title. This is a chiropractic specific issue, since physiotherapists, podiatrists and massage therapists do not conventionally use the title at all.
Should a chiropractic landing page mention the report of findings?
Yes, and most do not. A patient who books a $47 first visit and then discovers a second appointment with its own fee is a patient who feels sold to, which shows up as attrition at exactly the gate the clinic depends on. Explaining the two visit structure on the landing page costs a small number of initial bookings and improves the rate at which those bookings become care. It also removes an obvious complaint vector, given section 133 covers advertising that is misleading by omission.
Are before and after images allowed in chiropractic advertising?
They are permitted with conditions, though they are less central to chiropractic than to some other fields. Ahpra requires that such images be as similar as possible in content, camera angle, background, framing and exposure, with consistent posture, clothing and lighting, that any alteration be explained, and that the referenced treatment be the only visible change. Posture photography and imaging derived reports are where this most often comes up in chiropractic, and consistency of positioning is usually where they fail.
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