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Remedial massage · clinic specialist

You are allowed to use testimonials. Your competitors are not.

Remedial massage is not an Ahpra registered profession, so the section 133 testimonial ban does not apply to it. Physiotherapy, chiropractic, osteopathy and podiatry are all bound by it. This is the largest advertising asymmetry in Australian allied health and we have not found a single page that uses it.

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Recognised by
Best Google Ads Campaign · AU 2025Global recognition for paid mediaGlobal Search Awards 2025 FinalistAFR Fast 100 · #18
Recent work

Remedial Massage clinics, in their accounts.

Real remedial massage accounts we built and run. Click any tile to read the full case.

Section · 01
In their words

From clinic owners.

Section · 02
“
Nothing is ever too much trouble, and the team consistently go above and beyond to deliver quality outcomes. It's clear they genuinely care about their clients.
Lily Carafa
Lily Carafa
Head of Office · MGIDC
“
The team are professional, responsive, and easy to work with. They provide clear insight into performance and deliver measurable results across paid media.
Ho N.
Ho N.
Head of Sales · AACAE
How we work

Onboard → Build → Launch → Run.

Every remedial massage clinic moves through the same four phases. Nothing custom. Nothing slow.

Section · 03
Day 0
1

Onboard

20-min call. Services, USPs, locations, budget, Google Ads access. No 90-minute workshops.

Days 1–4
2

Build

Campaigns, ad groups, remedial massage-specific copy, conversion tracking. All drafted and waiting for your tick in the portal.

Day 7
3

Launch

Campaigns live. Tracking hydrated. Every call, form and SMS into one inbox.

Ongoing
4

Run

Weekly Friday email on what we changed. Monthly report on conversions, spend and ROI. Milestone alerts on new bests.

The asymmetry

The rule everyone quotes at you does not apply to you.

Section 133 of the National Law makes it a criminal offence to use testimonials in advertising a regulated health service. It binds the fifteen professions registered under Ahpra, which includes physiotherapy, chiropractic, osteopathy and podiatry.

Remedial massage is not one of them. Allied Health Professions Australia lists nine registered allied health professions and massage is absent from that list. Massage therapy is instead covered by association self regulation, by state codes of conduct for unregistered practitioners, and by the Australian Consumer Law.

So a physiotherapist cannot publish a patient saying their sciatica resolved in three sessions. A remedial massage therapist can. What still binds you is consumer law, which means the testimonial must be genuine, must not be misleading, and must not create an unreasonable expectation. That is a real constraint and it is a considerably lighter one than your registered competitors carry.

The claim that is gated by your qualification

Health fund rebates available is not true for everyone.

Approved provider status runs through association membership under the private health insurance accreditation rules, and the qualification level decides how many funds you reach.

QualificationFunds reachedWhat you may advertise
Diploma of Remedial MassageNine major funds including Bupa, Medibank, HCF, nib, ahm and Australian UnityHealth fund rebates, with the fund names you actually hold
Certificate IVTwo funds onlyRebates through those two funds specifically. A general rebates claim is misleading
Qualification delivered largely onlineAt least one major fund does not accept it at allCheck before advertising anything

Also required for provider status: current first aid, professional indemnity and public liability cover, continuing education, and a physical clinic address. A PO Box or a mobile-only service is not accepted, and approval takes four to six weeks. A new clinic cannot honestly advertise rebates on opening day.

What the market charges

Australian remedial massage pricing.

Our own analysis of 5,073 priced services across 129 Australian clinics, gathered in September 2026. The sample skews toward clinics listed on booking platforms, which under-represents pure clinical practices.

90 minutes
$139
Interquartile range $129 to $160
60 minutes
$95
Interquartile range $89 to $115
45 minutes
$75
30 minutes
$56

Source: OTP first-party analysis, September 2026. 60 minute medians by city: Melbourne $107, Sydney $99, Adelaide $90, Brisbane $84.

Two findings from that data that change the strategy
First, relaxation massage and remedial massage cost almost the same. The median 60 minute relaxation service is $90 against $95 for remedial, and of the clinics offering both at 60 minutes, nearly half charge an identical price. The market prices the time slot, not the modality, which means remedial is a clinical and rebate claim rather than a price premium. Second, the initial consultation premium that physiotherapy relies on barely exists here. Across 117 clinics we found a matched initial and standard pair at exactly one. There is no high value first visit to bid against, which is the single most important fact for budget maths in this vertical.
Go deeper

The remedial massage detail, page by page.

Straight answers

Questions clinic owners actually ask

Can a remedial massage therapist use client testimonials in advertising?
Yes, and this is the biggest advertising advantage in the category. The section 133 testimonial ban applies to regulated health services under the National Law, which covers the fifteen Ahpra registered professions. Remedial massage is not one of them. Physiotherapists, chiropractors, osteopaths and podiatrists are all prohibited from publishing testimonials about clinical outcomes. You are not. The limits that do apply come from the Australian Consumer Law: the testimonial must be genuine, must not be misleading, and must not create an unreasonable expectation of what treatment can achieve.
Is remedial massage still covered by private health insurance?
Yes. Remedial massage and myotherapy were not among the sixteen natural therapies removed from private health insurance rebates on 1 April 2019, and the government's stated reason at the time was that there is some moderate quality evidence of clinical efficacy. The therapies that were removed included naturopathy, homeopathy, kinesiology, Pilates, yoga, reflexology and iridology. What has tightened is not coverage but who qualifies as a provider, with funds progressively requiring the Diploma rather than the Certificate IV.
How much does a health fund actually pay back on a massage?
Less than most people expect, typically around $36 to $50 on a service costing around $95, against a combined annual limit that is frequently shared with other therapies. One fund places massage inside a $150 combined limit with chiropractic, osteopathy and acupuncture. Another gives a $500 natural therapies limit with a $100 massage sub-limit. In practical terms that is roughly two to four subsidised visits a year, which is worth being honest about in advertising, because a patient who expects more feels misled at reception.
What is the difference between remedial massage and myotherapy?
Qualification level, mostly. Remedial massage is a Diploma and myotherapy is an Advanced Diploma or Bachelor. Commercially they are close to identical to the health funds, sharing the same claiming item numbers and the same eligible fund list, and our pricing analysis found only a modest gap at 60 minutes, roughly $102 against $95. The more useful distinction for advertising is geographic: every myotherapy Advanced Diploma accreditation is a Victorian course code, and in our sample every clinic offering myotherapy was in Melbourne. Bid myotherapy in Melbourne and remedial massage everywhere else.
Can clients claim a health fund rebate on a gift voucher massage?
No, and this catches clinics out every Christmas. The association guidance is that services paid for by a third party such as a gift card are not eligible for a rebate, because the person who paid did not receive the treatment and the person receiving it did not pay. There is a workaround that some Australian clinics publish openly: process the health fund claim first on the client's own card, then apply the voucher to the remaining balance, leaving the unused voucher credit on their account. That turns an awkward exclusion into a reason to book.
A campaign partnership built for clinics

Ads that earn their place in your P&L.

A senior team that lives inside your account. Conversion infrastructure wired in before any ad goes live. Reporting that ties spend to booked appointments, not impressions.

Dedicated account manager

A senior specialist who runs clinic accounts day to day.

Clinic-only specialists

Every keyword, headline and account structure built inside real Australian clinic accounts.

Award-winning team

Winner, Best Google Ads Campaign, Australia 2025. Google Partner. AFR Fast 100.

When you're ready
We will be too.
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